Return Policy

RETURN POLICY

At ProveEmWrong, we strive to provide you with high-quality products and exceptional customer service. We understand that sometimes a product may not meet your expectations. While we do not offer refunds, we have developed a return policy to address your concerns and ensure your satisfaction. Please read our return policy carefully before making a purchase.

  1. Returns Eligibility

We accept returns for the following reasons:

  • Damaged or defective items: If you receive a product that is damaged or defective, we will gladly accept the return and provide a replacement.
  • Incorrect items: In the event that you receive an incorrect item, we will arrange for its return and send you the correct item.
  • Size or fit issues: If you encounter size or fit issues with your purchase, we allow exchanges for a different size or similar item, subject to availability.
  1. Return Process

To initiate a return, please follow these steps:

a. Contact our customer support team within [X] days of receiving your order. Provide your order number and a detailed description of the issue. b. Our team will review your request and provide you with further instructions, including the return address. c. Package the item securely in its original packaging (if available) and include any accessories or documentation that came with the product. d. Ship the item back to us using a trackable shipping method. You are responsible for the return shipping costs. e. Once we receive the returned item, our team will inspect it and process the necessary action based on the eligibility criteria mentioned above.

  1. Conditions for Returns
  • All returned items must be in their original condition, unused, and with all tags or labels attached.
  • We cannot accept returns for products that have been personalized, customized, or worn.
  • Returns must be initiated within [X] days of receiving your order. Any requests received after this period may not be accepted.
  1. Exchanges

If you wish to exchange an item for a different size or a similar product, please follow the return process mentioned above. Once we receive and inspect the returned item, we will process the exchange and ship the replacement item to you, subject to availability.

  1. Non-Returnable Items

The following items are non-returnable:

  • Gift cards
  • Sale or clearance items (unless they are damaged or defective)
  • Items that have been used, worn, or altered
  1. Contact Us

If you have any questions or need further assistance regarding our return policy, please contact our customer support team at [email address]. We are here to help you and ensure your satisfaction with your ProveEmWrong purchase.

Please note that by making a purchase on our website, you agree to abide by the terms and conditions outlined in this return policy.

Last updated: [18th June 2023]

Please remember to customize the return policy according to your specific business requirements, including the number of days for returns and the contact information of your customer support team.

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